Terms & Conditions
Welcome to Go Holiday Tours Sri Lanka.
By using our website or booking our services, you agree to the following terms and conditions.
Booking
All bookings are subject to availability.
A booking is confirmed only after receiving written confirmation from Go Holiday Tours Sri Lanka and any required payment.
Prices
All prices are quoted in the agreed currency unless otherwise stated.
Prices may change due to:
- Government taxes
- Fuel price increases
- Exchange rate fluctuations
- Hotel price revisions
- National park fee changes
Once a booking is confirmed, the agreed price will normally remain unchanged unless otherwise specified.
Tour Inclusions
Your quotation will clearly state what is included, such as:
- Vehicle
- Driver/Guide
- Accommodation
- Entrance fees
- Meals
Items not specifically mentioned are not included.
Customer Responsibilities
Guests are responsible for:
- Carrying valid passports and visas
- Obtaining travel insurance
- Following local laws
- Respecting wildlife and cultural sites
- Arriving on time for scheduled departures
Changes to Itinerary
Go Holiday Tours reserves the right to modify itineraries due to:
- Weather
- Road closures
- Natural disasters
- Government restrictions
- Safety concerns
Alternative arrangements will be made whenever possible.
Liability
While every effort is made to provide safe and enjoyable tours, Go Holiday Tours shall not be responsible for:
- Personal injury
- Loss of luggage
- Delays caused by third parties
- Airline cancellations
- Weather conditions
- Natural disasters
- Political events
- Acts beyond our control
Travel Insurance
We strongly recommend all travelers obtain comprehensive travel insurance before arriving in Sri Lanka.
Governing Law
These Terms & Conditions are governed by the laws of Sri Lanka.