Last Updated: August 2026
At Go Holiday Tours Sri Lanka, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or book our services.
Information We Collect
We may collect the following information:
- Full name
- Email address
- Telephone or WhatsApp number
- Nationality
- Travel dates
- Number of travelers
- Tour preferences
- Pickup and drop-off locations
- Payment information (where applicable)
- Any additional information you voluntarily provide
We also collect technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and analytics data
How We Use Your Information
Your information may be used to:
- Respond to inquiries
- Prepare quotations
- Confirm tour bookings
- Arrange transportation and accommodation
- Improve our website and services
- Send booking confirmations
- Provide customer support
- Comply with legal obligations
Payment Information
Online payments are processed through secure third-party payment providers. We do not store your complete credit or debit card information on our servers.
Information Sharing
We never sell your personal information.
Your information may only be shared with trusted service providers such as:
- Hotels
- Drivers
- Tour guides
- National parks
- Government authorities where legally required
Data Security
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse.
Cookies
Our website uses cookies to improve your browsing experience and analyze website traffic. Please refer to our Cookie Policy for more information.
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information (subject to legal obligations)
- Withdraw consent where applicable
Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
